Contact Us
Our consumer service/after-sales service can answer all your enquiries regarding Tefal brand products and services. Only the information and contact details concerning the Tefal brand provided on the tefal.com.au website are official.
Warranty
If your appliance is still under warranty, we will have it be repaired free of charge by one of our authorised repairers.
If your appliance is no longer covered by the warranty, you have two options:
- Visit one of our approved repairers, who will assist you by diagnosing the issue and providing an estimate.
- If you prefer to undertake the repair yourself, please refer to our online resources.
FAQ & Manuals
Have product related questions or need guidance? Our FAQ and detailed user manuals provide all the answers you need from setup to troubleshooting.
Phone & Email
Customer Service Team:
1300 307 824
Monday to Friday - 9:00am to 5:00pm
Outside these hours you may use our contact form and we will answer your request as soon as possible.
Where to Buy
Tefal products are available to purchase online at tefal.com.au and at a range of Australian retailers.
Repairability
Tefal is committed to product reparability by making parts available for 15 years whilst ensuring products are designed to be easily repaired and dismantled.
Repair Centres
You may visit one of our approved repairers to assist with product diagnosis and repair.